Refund policy
Return & Refund Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at lk.venture.in@gmail.com.
Returns must be sent to the following address:
Heerapura Power House, Ajmer Rd, Jagdamba Nagar, Heerapura, Heerawala, Jaipur, Rajasthan 302021
Once your return request is accepted, we will share return instructions and details on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return-related questions at lk.venture.in@gmail.com.
Damages and Issues
Please inspect your order when you receive it. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Non-Returnable Items
We do not accept returns for:
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Used or worn items
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Items without original tags or packaging
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Sale items
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Gift cards
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Custom or personalized products
Please contact us if you have questions about whether your item is eligible for return.
Exchanges
For exchanges, the fastest option is to return the item you received. Once the return is accepted, you can place a new order for the required item.
Refunds
We will notify you once we have received and inspected your return. We will also let you know whether the refund is approved.
If approved, the refund will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at lk.venture.in@gmail.com.